Terms of service

1. Introduction

Welcome to Lunera Essence! By purchasing or using our skin care products, you agree to these Terms of Service. Please read them carefully before placing an order.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to purchase from us.

3. Product Information & Use

  • Our products are intended for external use only.
  • Always follow the instructions provided on the packaging.
  • Discontinue use if irritation occurs and consult a healthcare professional.
  • We do not claim to diagnose, treat, cure, or prevent any medical condition.

4. Orders & Payment

  • All prices are listed in USD and are subject to change without notice.
  • Payment must be completed before order processing.
  • We reserve the right to refuse or cancel orders at our discretion.

5. Shipping & Delivery

  • Estimated delivery times are provided for convenience and are not guaranteed.
  • We are not responsible for delays caused by carriers or customs.

6. Returns & Refunds

  • Due to hygiene and safety reasons, opened or used products cannot be returned.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

8. Intellectual Property

All product names, designs, and content on our website are the property of Lunera Essence and may not be used without permission.

9. Governing Law

These Terms are governed by the laws of New Jersey, USA.

10. Contact Us

For questions, please contact us at: info@lunera-essence.com.